A national authority on trauma-informed education

Creating positions of healing by speaking truth to power.

UTHI is a professional training and certification organization equipping educators, counselors, social workers, coaches, healthcare professionals, faith leaders, and community advocates with trauma-informed strategies to help individuals, families, and communities heal and thrive.

Dr. Mark James
Presented at the UNESCO Global Racial Healing Conference 200-Hour Certification Program Cycle of Trauma™ Framework

Featured Programs

All programs
01

Certified Trauma-Healing Specialist™

200 hours of rigorous, culturally responsive trauma training, practicum experience, certification exam, and alumni network.

Founding cohort $1,997 · Standard $2,997 · Payment plans available

Book a free 30-minute admissions call →
02

Community Training

Urban Trauma Training, Leadership Training, and Cycle of Trauma™ Training — delivered at scale for school districts, universities, behavioral health agencies, nonprofits, juvenile justice programs, hospitals, faith communities, and government agencies.

Request a training →
03

Signature Frameworks

The Cycle of Trauma™ Framework and Dr. James's Ten-Point Mission System™ — evidence-based, culturally responsive approaches to trauma awareness, intervention, resilience-building, and community transformation.

Learn the frameworks →
Portrait of Dr. Mark James

Our Founder

Dr. Mark “Coach” James — The Urban Healer

A nationally acclaimed trauma-informed educator, speaker, and advocate with over 30 years of experience empowering marginalized youth and transforming high-need school systems. A former classroom teacher, administrator, and college football head coach at Virginia Union University.

Embrace · Educate · Empower

Read the full bio →

“Dr. James brought a unique and powerful perspective to the global conversation on healing, resilience, and equity. His message challenged participants to move beyond awareness and toward transformative action.”

UNESCO Global Racial Healing Conference · Paris, France

The Third Rail Podcast

Conversations that touch what others won't.

Hosted by Dr. Mark “Coach” James. New episodes on YouTube @Docurbanhealer.

All episodes →
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Get the free program guide

Join our newsletter and download the UTHI program guide — certification details, training offerings, and scholarship information.

Dr. James engaging with the community

Healing begins when the truth is spoken.

We create positions of healing by speaking truth to power in education and communities — training educators and leaders to see trauma clearly and respond with care.

Cycle of Trauma™ · Ten-Point Mission System™ · UNESCO Global Racial Healing Conference presenter

Paths to healing

Whether you teach, lead, or love a community — there is a place for you here.

Become a Certified Trauma-Healing Specialist™

200 hours of rigorous, culturally responsive training, practicum, and examination — then a lifelong alumni network.

Founding cohort $1,997 · Standard $2,997 · Payment plans

Explore the certification →

Bring training to your community

Urban Trauma Training, Leadership Training, and Cycle of Trauma™ Training — for school districts, universities, behavioral health agencies, nonprofits, hospitals, faith communities, and government agencies.

See community trainings →

Give the gift of healing

One-time or recurring gifts fund scholarships and community trainings. UTHI is a 501(c)(3) — gifts are tax-deductible to the extent allowed by law.

Donate today →

Meet our founder

Dr. Mark “Coach” James, The Urban Healer

A nationally acclaimed trauma-informed educator, speaker, and advocate with over 30 years empowering marginalized youth and transforming high-need school systems — former teacher, administrator, and college football head coach at Virginia Union University.

Embrace · Educate · Empower

Read his story →
Portrait of Dr. Mark James

Voices from the work

“Dr. James brought a unique and powerful perspective to the global conversation on healing, resilience, and equity. His message challenged participants to move beyond awareness and toward transformative action.”

UNESCO Global Racial Healing Conference · Paris, France

See our impact →
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The Third Rail Podcast

Dr. Mark “Coach” James takes on the conversations education avoids. Listen and subscribe on YouTube @Docurbanhealer.

All episodes →

Stay close to the healing

Get the free UTHI program guide and monthly notes from Coach James.

Speaking truth
to power.
Creating positions of healing.

The Urban Trauma Healing Institute trains educators, leaders, and communities to break the cycle of trauma — from Richmond classrooms to the UNESCO Global Racial Healing Conference in Paris.

Cycle of Trauma™·Ten-Point Mission System™·200-Hour Certification·The Third Rail Podcast

The work.

Certified Trauma-Healing Specialist™

200 hours. Practicum. Examination. An alumni network that lasts. Start with a free 30-minute admissions call.

Founding cohort $1,997 · Standard $2,997

Apply now

Community Training

Urban Trauma Training. Leadership Training. Cycle of Trauma™ Training. For schools, districts, nonprofits, government, and faith organizations.

Book a training

Get Involved

Donate, volunteer, partner, or sponsor. Every gift funds scholarships and community healing — tax-deductible to the extent allowed by law.

Join the movement

Impact & Evidence · 2026

Measured work in four Virginia communities.

In 2026 UTHI delivered healing-centered training and student programming in Lunenburg County, Emporia/Greensville County, Petersburg and Richmond. Across those four divisions roughly 2,311 more students are chronically absent than Virginia’s statewide rate would predict. That gap is the work.

918

Educators, counselors and staff trained

1,302

Students reached through keynotes and workshops

2,220

Virginia residents served in total

22

Schools, agencies and community sites

85

Trainings and keynotes delivered

4

Communities: Lunenburg, Emporia/Greensville, Petersburg, Richmond

The figures above are UTHI’s own 2026 delivery totals. Community-condition statistics, such as the absenteeism gap, come from state and federal sources and are reported separately — they are not UTHI results. Participant outcomes are self-reported in pre/post surveys.

Dr. James speaking

Dr. Mark “Coach” James.

The Urban Healer. 30+ years empowering marginalized youth and transforming high-need school systems — former teacher, administrator, and college football head coach at Virginia Union University.

“His message challenged participants to move beyond awareness and toward transformative action.” — UNESCO Global Racial Healing Conference

Meet the founder

The Third Rail.

The podcast that touches what education won't. Hosted by Dr. Mark “Coach” James — on YouTube @Docurbanhealer.

All episodes
{{ epTitle }} {{ epTitle }} — watch on YouTube

About UTHI

The Urban Trauma Healing Institute is a 501(c)(3) nonprofit organization dedicated to addressing the critical needs in education by exposing and healing the pain caused by systemic thinking.

Our Mission

Creating positions of healing by speaking truth to power in education and communities.

Our Vision

A national and international standard for trauma-informed education — where every school and community has the tools to heal, build resilience, and thrive.

Our Approach

Through the Cycle of Trauma™ Framework and the Ten-Point Mission System™, we teach evidence-based, culturally responsive approaches to trauma awareness, intervention, resilience-building, and community transformation.

Dr. Mark James

Our Founder

Dr. Mark “Coach” James — The Urban Healer

Dr. Mark H. James is a nationally acclaimed trauma-informed educator, speaker, and advocate with over 30 years of experience empowering marginalized youth and transforming high-need school systems. A former classroom teacher, administrator, and college football head coach at Virginia Union University, Dr. James combines lived experience, scholarly rigor, and dynamic storytelling to inspire change.

His signature Embrace · Educate · Empower framework equips educators with practical tools to create healing-centered classrooms that foster resilience and community. As the creator of the Cycle of Trauma™ Framework and the Ten-Point Mission System™, he bridges neuroscience, leadership development, education, organizational culture, and community transformation.

Previous experience

  • Urban school teacher and administrator
  • CEO of a large nonprofit organization
  • College head football coach, Virginia Union University
  • Educational sustainability consultant and lobbyist
  • Motivational trainer and keynote speaker
Book Dr. James to speak

Our Programs

Professional certification and community training grounded in the Cycle of Trauma™ Framework and the Ten-Point Mission System™.

Certification Program

Certified Trauma-Healing Specialist™

A professional credential built for frontline practitioners — educators, counselors, social workers, coaches, healthcare professionals, faith leaders, and community advocates.

200 hours
rigorous, culturally responsive training
Practicum
supervised field experience
Examination
certification exam and credential
Faculty support
guidance throughout the program
Alumni network
a community that lasts beyond graduation
$1,997
Founding cohort — limited-time launch pricing
$2,997
Standard tuition
Pay in full, or 6 / 9 monthly payments. Scholarship support available — ask during your admissions call.

Community training

Urban Trauma Training

How trauma shows up in urban schools and communities — and practical, culturally responsive strategies for awareness and intervention.

Leadership Training

Trauma-informed leadership that improves engagement, culture, communication, and organizational performance.

Cycle of Trauma™ Training

Breaking generational patterns and building resilience — for individuals, families, organizations, and communities.

Training your entire team? We work with school districts, universities, behavioral health agencies, nonprofits, juvenile justice programs, hospitals, faith communities, and government agencies.

Request a discovery call

2026 Regional Impact Report

Impact & evidence.

“To change the result… one must change the mindset.” This page summarizes what UTHI delivered in 2026, the conditions that make the work necessary, and how we measure it.

Lunenburg County · Emporia & Greensville County · Petersburg · Richmond, Virginia

The Urban Trauma Healing Institute · 501(c)(3) public charity · EIN 85-2885241 · Report prepared September 2026

UTHI-reported 2026 delivery

2026 at a glance.

918

Educators, counselors and staff trained

1,302

Students reached through keynotes and workshops

2,220

Virginia residents served in total

22

Schools, agencies and community sites

85

Trainings and keynotes delivered

4

Communities: Lunenburg, Emporia/Greensville, Petersburg, Richmond

In 2026 UTHI carried healing-centered education into four Virginia communities that differ in geography but share a common challenge: children are carrying adversity that schools must respond to, while educators and other frontline adults often face that burden without adequate trauma-informed support.

Virginia as a whole is recovering. Statewide chronic absenteeism has fallen to 14.8 percent. The communities UTHI serves are recovering more slowly: 29 percent in Greensville County, 20.5 percent in Richmond, and 32.5 percent in Petersburg as of December 2024, with one school at 44.62 percent.

Data status: 2026 program-delivery figures are UTHI-reported and presented as reconciled report totals. The underlying attendance, sign-in, engagement and survey records are retained for audit and grant compliance.

Community data · public sources

Four communities, one shared challenge.

UTHI’s footprint intentionally pairs urban centers with rural Southside communities where trauma-informed capacity building can be harder to access. These figures describe the population of UTHI’s service area, not UTHI’s caseload.

DivisionEnrollmentChronic absenteeismOn-time graduationContext
Lunenburg County1,57716%96%Rural Southside; the 2024–2028 division plan targets improved attendance
Greensville County (Emporia)2,01729%92%1,590 of 2,017 students economically disadvantaged; 1,488 Black students
Petersburg City4,58232.5% (Dec. 2024); one school 44.62%82%55% graduation for students with disabilities; 64% for students experiencing homelessness
Richmond City20,96220.5% (2024–25)80%Virginia School Quality Profile reports an 80% four-year rate
Virginia statewide14.8% (2024–25)Down from the post-pandemic peak

Community data · not UTHI results

Why the work is urgent.

Statewide, 34.4 percent of Virginia children have experienced one or more adverse childhood experiences (ACEs) and 14.9 percent have experienced two or more. Applied to the 29,138 students in UTHI’s four divisions, that points to roughly 10,023 students carrying at least one ACE. Thirteen percent of Virginia children live in poverty.

29,138

Students enrolled across the four divisions

≈6,624

Students chronically absent in those divisions

≈2,311

More than Virginia’s 14.8% statewide rate would predict

≈10,023

Expected to carry at least one adverse childhood experience

≈4,342

Expected to carry two or more

Petersburg

Petersburg’s 2023 Community Health Assessment reported that 23.3 percent of high school students had seriously considered attempting suicide, compared with 16 percent statewide; among male students the figure reached 29.7 percent. One cited analysis reports fewer than 2 percent of children raised in the bottom income quintile reach the top quintile in adulthood, against 21 percent in Fairfax County.

Southside

Lunenburg County Public Schools is reported at roughly a 336-to-1 student-to-counselor ratio. In a division that size, building trauma-responsive capacity among classroom teachers is a practical way to extend support beyond the counseling office.

UTHI-reported 2026 delivery

What UTHI delivered in 2026.

LocalityEducator/staff trainingsStaff trainedStudent sessionsStudents reachedSites
Lunenburg County1132443813
Emporia / Greensville County1512695723
Petersburg86651255
Richmond224021122411
Regional total56918291,30222

Educator professional development

Trauma-informed, healing-centered training that helps teachers and school staff recognize the effects of trauma and respond with practical classroom strategies rather than defaulting to exclusionary discipline.

Student keynotes and workshops

Interactive sessions focused on self-confidence, critical thinking, mental-health awareness, academic motivation and constructive decision-making.

The Ten-Point Mission System™

A secular, education-focused framework covering self-determination, conflict resolution, self-confidence, critical thinking, civic participation, mental-health awareness, and expanded academic and vocational opportunity.

The Cycle of Trauma™ Framework

UTHI’s signature framework for trauma awareness, intervention, resilience-building and community transformation.

Participant survey · self-reported

What participants reported.

Every engagement includes a brief pre- and post-survey, and 88 percent of participants completed both. These are participant-reported results, not yet independent measures of school outcomes. Building that verification is a 2027 priority.

88%

Of participants completed both pre and post surveys

79%

Reported a greater ability to recognize signs of trauma

84%

Reported more confidence responding to a student in crisis

92%

Would recommend the training to a colleague

89%

Of student participants reported increased self-confidence

Independent research · not UTHI data

Why this approach works.

The evidence below explains why trauma-responsive, restorative and sustained school-based approaches are relevant to the outcomes these communities are trying to improve.

Trauma is linked to the outcomes schools are judged on

A national adolescent study found ACE exposure associated with substantially higher odds of suspension, lower grades and chronic absenteeism after adjusting for sociodemographic variables. Elementary research reports a dose-response relationship between ACE exposure and attendance, behavior and academic performance.

Restorative approaches can reduce exclusion, but how they are implemented matters

A University of Michigan policy brief summarizes multi-district evidence of reduced middle-school out-of-school suspensions after restorative-practice implementation. A 2024 cluster randomized trial of 2,248 students across 18 schools found no significant one-year effect on overall school-climate perceptions, while students who reported greater exposure to restorative practices also reported more positive perceptions of support and disciplinary structure. That distinction is why UTHI certifies practitioners rather than delivering one-off in-service days.

District-scale studies reinforce sustained implementation

RAND’s evaluation of restorative practices in Pittsburgh Public Schools and broader trauma-informed school research indicate that multi-year, system-level implementation is the appropriate scale for testing changes in discipline and school climate.

The adults need support too

A systematic review of secondary-school teacher burnout estimated substantial levels of emotional exhaustion, depersonalization and low professional efficacy. Research on secondary traumatic stress documents similar risk among educators working with high-need student populations.

The cost of adversity is measurable

Peer-reviewed economic analyses estimate very large lifetime and annual health burdens associated with adverse childhood experiences. These do not put a dollar value on UTHI’s program; they show the scale of the public-health burden that prevention and early intervention seek to reduce.

How we measure impact.

UTHI’s measurement framework separates reach, learning gains, school-level outcomes and sustainability. The goal is to move from participation and self-report measures toward outcome reporting that can be independently verified with partner data.

DomainMethodReporting approach
ReachAttendance rosters and sign-in records, de-duplicated across repeat participantsPer locality and engagement
Learning gainsBrief pre/post surveys on trauma awareness, confidence and healing-centered practicePercent showing gains
School outcomesWhere divisions share data: discipline referrals, out-of-school suspensions and chronic absenteeism, before and afterAnnually, with division consent
SustainabilityCertification completion, practicum performance, continued practice among alumni, staff wellbeingPer cohort

Disclosure standard. Community-condition statistics on this page describe the environment in which UTHI works. They are drawn from external public sources and are not presented as UTHI program results. UTHI’s 2026 program figures are reported separately, and the underlying records are retained for audit, grant compliance and future independent verification.

What a gift purchases · not outcomes achieved

What your gift funds.

GiftWhat it funds
$1,997One full Certified Trauma-Healing Specialist™ seat at the founding-cohort rate: 200 hours of training, practicum, examination and lifelong alumni access for one educator from Petersburg, Emporia, Lunenburg or Richmond
$999Half a certification seat, paired with a second donor or a district contribution
$500Scholarship support toward a seat for an educator in a division that cannot fully fund professional development
$250Training materials and Ten-Point Mission System™ curriculum for one classroom cohort
$19,970A full 10-educator regional cohort — enough certified practitioners to begin seeding trauma-informed practice across a small division

The leverage. Using Virginia’s 13.9-to-1 student-to-teacher ratio as a conservative benchmark, a $1,997 certification seat works out at about $144 per student represented by that staffing ratio in the first year, or roughly $29 per student per year across a five-year teaching tenure.

This is a cost-allocation illustration, not a measured program outcome.

Fund a certification seat

2027 targets · not yet achieved

Where we’re going in 2027.

Richmond resource center and navigator hub

A brick-and-mortar base for training, referral and family navigation within 12 to 18 months.

Deepen the Southside footprint

Move from episodic engagements toward sustained, multi-year implementation in Emporia/Greensville and Lunenburg.

Certify a Virginia cohort

Certified Trauma-Healing Specialists™ drawn from the four communities, so regional capacity stays local.

Formalize division data-sharing

Agreements that let UTHI report verified changes in referrals, suspensions and absenteeism rather than relying only on participant-reported measures.

Build toward hands-on educational centers

Continue development toward hands-on educational centers serving Petersburg and Southside Virginia.

2027 targetGoal
Educators certified as Trauma-Healing Specialists™ from the region12 — a founding regional cohort
Divisions under a signed multi-year training agreement4 of 4
Divisions with a data-sharing agreement for verified outcomes1 — UTHI’s first verified outcome baseline
Educator and staff training engagements delivered8
Student keynotes and workshops delivered10
Richmond resource center and navigator hubOpen within 12–18 months

These targets emphasize depth, local capacity and stronger outcome verification rather than maximizing one-time participation counts. Twelve certified educators across four localities represent one small regional cohort; the single data-sharing agreement is the mechanism that can move future reporting toward independently verifiable school outcomes.

What leaders say.

“Dr. James brought a unique and powerful perspective to the global conversation on healing, resilience, and equity. His message challenged participants to move beyond awareness and toward transformative action.”

UNESCO Global Racial Healing Conference

“The presentation resonated with both students and staff. Dr. James connected leadership, accountability, resilience, and trauma-informed practices in a way that was meaningful and memorable.”

Greg Lilly · School Principal

“He has a unique ability to break down complex legal and policy issues into practical insights that leaders can immediately apply.”

Andrew Rhoden, Esq. · National Convention, Texas

Support this work.

UTHI is a 501(c)(3) public charity and gifts are tax-deductible to the extent allowed by law.

  • Fund a certification seat for an educator from Petersburg, Emporia, Lunenburg or Richmond.
  • Sponsor a division-wide training so capacity stays in-house.
  • Underwrite the Richmond navigator hub and help establish a permanent healing presence in the region.
  • Partner with UTHI if you lead a school division, agency, health system, faith community or funding organization in Central or Southside Virginia.

Dr. Mark “Coach” James, Founder · docjames@coachjamesspeaks.com · EIN 85-2885241
Every figure on this page is drawn from the 2026 Regional Impact Report, which lists 25 numbered public sources with links.

The Third Rail Podcast

Dr. Mark “Coach” James takes on the conversations education avoids. Watch on YouTube @Docurbanhealer.

{{ epTitle }} {{ epTitle }} — watch on YouTube
Full playlist on YouTube →

Get Involved

Healing is a community effort. Here are four ways to stand with UTHI.

Donate

Fund scholarships and community trainings with a one-time or recurring gift.

Give now →

Volunteer

Share your time and skills — events, outreach, mentorship, and more.

Raise your hand →

Partner

Schools, districts, nonprofits, government agencies, and faith organizations — bring UTHI training to your people.

Book a discovery call →

Sponsor

Organizational sponsorships underwrite cohorts, events, and The Third Rail podcast.

Talk sponsorship →

Not ready yet? Stay in the loop.

Join the newsletter and get the free UTHI program guide.

Give the gift of healing

Your gift funds scholarships for frontline practitioners and brings trauma-healing training to schools and communities that need it most.

Secure checkout by Stripe. Donations are final; see our Refund Policy and Privacy Policy. The Urban Trauma Healing Institute is a 501(c)(3) nonprofit; contributions are tax-deductible to the extent allowed by law.

Prefer to give another way? Write to docjames@coachjamesspeaks.com.

Contact Us

Questions about programs, partnerships, speaking, or giving — we'd love to hear from you.

Office

11 S. 12th Street
Richmond, VA 23219

Email

docjames@coachjamesspeaks.com

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Privacy Policy

Last updated: September 2026

Who we are

The Urban Trauma Healing Institute (UTHI, “we,” “us”) is a nonprofit organization based in Richmond, Virginia. This policy describes how we handle personal information collected through our website and our secure donation checkout, provided by Stripe.

What we collect

When you donate to UTHI, we collect your name, email address, billing address, and payment information. Stripe, our payment processor, handles payment details securely — we never see or store your full card number.

How we use it

We use your information to process donations, issue receipts and tax acknowledgments, send thank-you messages, and (only if you opt in) share updates about UTHI’s work. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at docjames@coachjamesspeaks.com. We’ll respond within a reasonable timeframe.

Contact

Urban Trauma Healing Institute, Richmond, VA — docjames@coachjamesspeaks.com

Refund Policy

Last updated: September 2026

Donations

Donations to UTHI are final and non-refundable, as they directly support our charitable programs.

If you made a donation in error, were charged twice, or believe a fraudulent charge occurred, contact us at docjames@coachjamesspeaks.com within 30 days of the transaction and we’ll review your request. We issue approved refunds to the original payment method within 5–10 business days.

Contact us

For refund requests or questions: docjames@coachjamesspeaks.com